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Frequently Asked Questions about VZOR® Suite 360º

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Here you will find answers to the most common questions about our platform, its functionalities, and benefits. We understand that each organization has unique needs, and understanding how VZOR® can transform the monitoring and observability of your technological ecosystem will support you in making informed decisions.

 

That’s why we’ve prepared this guide to help address the most frequent questions you may have and to show how our solution can be a strategic ally in optimizing and monitoring your organization’s operations.

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What is VZOR® Suite 360º?

VZOR® Suite 360º is a comprehensive 360º monitoring and full-stack observability platform that provides complete, real-time visibility into an organization’s technological ecosystem. It helps improve performance and operational efficiency by monitoring infrastructure, applications, business processes, and leveraging Artificial Intelligence.

Our platform includes various modules, such as VZOR® Infra Monitor, VZOR® Apps Monitor, VZOR® APM, VZOR® Business Monitor, VZOR® Brain Monitor, and VZOR® Stress Monitor, each designed to address specific needs in monitoring, observability, and IT management.

VZOR® licenses are sold under a monthly subscription model with a minimum commitment of 12 months for the initial period. Each module is licensed based on the project’s characteristics and the organization’s needs.

VZOR® Suite 360º stands out as a modular and multitenant solution, capable of integrating distributed monitoring through probes, AI-based analysis, and local technical support. Additionally, it offers a quick learning curve thanks to its intuitive and user-friendly interface.

VZOR® helps reduce operational costs by automating up to 85% of routine monitoring tasks, freeing up time and resources for higher-value strategic activities.

Yes, VZOR® Suite 360º is vendor-agnostic and designed to monitor on-premises, cloud, or hybrid environments, providing flexibility for complex and distributed technological ecosystems.

VZOR® Suite 360º features a customizable alert and notification system that allows you to set specific rules to receive real-time alerts about the status of the various monitored layers of your technological ecosystem.

VZOR® Suite 360º employs a probe-based monitoring model, allowing for non-invasive data collection without the need to install agents on each device. This simplifies deployment and reduces the load on monitored systems.

VZOR® provides local technical support (in Chile) with a specialized team, ensuring prompt responses and a high level of personalized attention.

Yes, VZOR® offers Managed Monitoring and Observability Services, as well as personalized consulting and advisory services to support clients in the implementation and optimization of our technological solutions.

If you can't find the answer you're looking for or need more information, feel free to check out our public wiki for additional details.

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